Privacy Policy
Commonwealth Engineers Co., Ltd.
Commonwealth Engineers Co., Ltd. (hereinafter referred to as “the Company”) considers the appropriate protection of customer information as a social responsibility and is committed to handling personal information in compliance with the Act on the Protection of Personal Information and the following policy.
1. Definition of “Personal Information”
In this policy, “personal information” refers to information related to a living individual, including but not limited to name, date of birth, and any other descriptors (all information written, illustrated, recorded electronically, or expressed through sound, behavior, or other means, excluding individual identification codes) by which a specific individual can be identified, as well as information that includes individual identification codes. This includes information that, when easily collated with other data, allows for individual identification.
2. Collection of Personal Information
When collecting personal information, the Company will clearly state the purpose of collection in advance. Collection is conducted by lawful and fair means, avoiding deceit or other fraudulent practices.
3. Purpose of Using Personal Information
The Company will use personal information entrusted by customers for the following purposes only:
1. Shipping of ordered products, service provision, and related confirmation tasks.
2. Research, documentation, and responses to inquiries, opinions, or consultations.
3. Announcements of new products via email, fax, catalog, or direct mail.
4. Statistics and analysis for the development of new products or quality improvement.
5. Conducting surveys for the development of new products and enhancing customer satisfaction.
4. Shared Use of Personal Information
The Company may share personal information, including name, address, and contact information, with Stellar Seed Co., Ltd. and Cosme Company Co., Ltd. within the scope defined in "3. Purpose of Using Personal Information." For information regarding the responsible manager in such cases, please refer to "9. Contact Information and Personal Information Protection Manager."
5. Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties except in the following cases:
1. When the customer has agreed in advance to provide personal information to a specified third party.
2. When required by law.
3. When necessary for the protection of life, body, or property, and obtaining customer consent is difficult.
4. When necessary for public health or healthy child development, and obtaining customer consent is difficult.
5. When necessary to cooperate with a government agency in the execution of duties required by law.
6. When the recipient is a contractor or joint user.
6. Entrustment of Personal Information to Contractors
The Company may entrust personal information to contractors with whom a confidentiality agreement has been concluded for purposes necessary to achieve the usage purpose clarified in advance to the customer. Except for this, the Company will not entrust personal information to third parties.
7. Customer Inquiries
Customers may request disclosure or correction of their personal information held by the Company. For inquiries, consultations, or requests to stop usage, please refer to "9. Contact Information and Personal Information Protection Manager." The Company will respond appropriately within a reasonable scope. Note that actual expenses may be charged separately for disclosures.
8. Ensuring the Accuracy of Personal Information and Supervision of Employees
The Company manages personal information to ensure that it is accurate and up-to-date. Additionally, personal information that is no longer needed will be promptly deleted. Employees and contractors handling personal information are regularly trained and supervised to ensure compliance with relevant laws and this policy, and necessary and appropriate measures are implemented for widespread awareness.
9. Contact Information and Personal Information Protection Manager
For inquiries, complaints, or consultations regarding personal information, please contact us here:
・ Company Name: Commonwealth Engineers Co., Ltd.
・ Address: 3-35-2 Takadanobaba, Shinjuku-ku, Tokyo 169-0075
・ Contact: Tel. 03-5389-2301
・ Responsible Officer: President & CEO, Kazuki Nagao